Terms and conditions

These Terms and Conditions ("Terms") govern your use of Winnerama Casino (the "Website" or the "Service"), and by using the Website or Service, you accept these Terms.

The purpose of these Terms is to provide a clear understanding of our rules and guidelines for users. By accepting these Terms, you agree to be bound by them and to comply with all applicable laws and regulations.

Account Registration

To register an account on the Website, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction)
• Provide true and accurate information during the registration process
• Accept these Terms and our Privacy Policy

KYC and Verification Requirements: You may be required to verify your identity or provide additional documentation to comply with anti-money laundering and know-your-customer regulations.

Responsibility for Account Security: You are solely responsible for maintaining the security of your account, including choosing a strong password and keeping it confidential.

Deposits and Withdrawals

Accepted Payment Methods:

• Visa
• Mastercard
• Bank Transfer
• E-wallets (such as Skrill or Neteller)
• Cryptocurrencies

Minimum and Maximum Limits: The minimum deposit is $10, and the maximum deposit is $5,000. The minimum withdrawal is $20, and the maximum withdrawal is $5,000.

Processing Times and Fees:

• Deposits are processed instantly
• Withdrawals via bank transfer take 1-3 business days
• Withdrawals via e-wallets or cryptocurrencies are processed immediately

Anti-Money Laundering Policy: We may require you to provide documentation to verify your identity and source of funds.

Bonuses and Promotions

How Bonuses Are Credited:

• Welcome bonuses are credited automatically after your first deposit
• Other bonuses are credited according to the specific promotion terms

Wagering Requirements:

• Wagers must be made on qualifying games or events
• The wagering requirement is 35x the bonus amount

Expiry and Abuse Clauses:

• Bonuses expire after 30 days if not used
• Abuse of bonuses, including excessive bets or withdrawals, may result in account suspension or closure

Gameplay and Fairness

RNG Usage: Our games use Random Number Generators to ensure fairness and randomness.

Game Malfunctions: If a game malfunctions, we reserve the right to void any bets placed on that game.

Limits on Play and Responsible Gaming Tools:

• We may impose limits on your play or account activity
• You can access responsible gaming tools through our website

Responsible Gambling

Self-Exclusion Options: You can self-exclude from the Website for a minimum period of 6 months.

Deposit, Wager, and Session Limits:

• We may impose limits on your deposits, wagers, or session activity
• You can access responsible gaming tools through our website

Help and Support Links:

• You can contact our support team via email or live chat
• We provide links to help organizations such as Gamblers Anonymous Australia

Prohibited Activities

Bonus Abuse: Abuse of bonuses, including excessive bets or withdrawals, may result in account suspension or closure.

Fraud, Collusion, or Manipulation:

• We reserve the right to investigate and take action against any suspected fraud, collusion, or manipulation
• Any such activity may result in account suspension or closure

Use of Bots or Automated Systems: The use of bots or automated systems is strictly prohibited.

Account Suspension and Closure

Voluntary Account Closure:

• You can request to close your account at any time
• We reserve the right to suspend or close accounts that are inactive for an extended period

Breach of Terms:

• We reserve the right to suspend or close accounts that breach these Terms or applicable laws and regulations

Inactivity and Dormant Accounts: If you do not log in to your account for 12 months, we may consider it dormant.

Privacy and Data Protection

Information Collected:

• We collect information about you during the registration process
• We also collect information through cookies and other tracking technologies

Use and Storage of Personal Data:

• We use your personal data to provide the Website and Service
• We store your personal data securely in accordance with our Privacy Policy

GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) and applicable laws.

Limitation of Liability

Losses:

• We are not responsible for any losses or damages resulting from use of the Website or Service
• You acknowledge that gaming involves risk, and you play at your own risk

System Errors: We reserve the right to void any bets placed in error or as a result of system malfunctions.

Third-Party Links: We may provide links to third-party websites. These are subject to their terms and conditions.

Amendments and Updates

Right to Modify the Terms:

• We reserve the right to modify these Terms at any time
• You acknowledge that it is your responsibility to check for updates

Notification of Changes: We will notify you of any changes to these Terms through our website or email.